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Flying with your dog

Flying with your dog on Southwest

The two DOT forms every airline requires

Two official U.S. Department of Transportation forms do the heavy lifting — the same ones for every U.S. airline, Southwest included:

These are not a certification — no U.S. registry certifies service animals, and none is required by law. The forms simply document that your dog is trained for a specific task and behaves appropriately. Paws on Board gives you editable versions with every field pre-explained.

Step by step: flying with your dog on Southwest

Copper's tip

Since Southwest handles this at the counter, get to the airport early and have your printed forms in hand. Flag "service animal" when you book so it's already on your reservation. And keep it calm and matter-of-fact at the gate — a well-behaved dog at your feet answers most questions before anyone asks.

Flying with a small dog (as a pet) on Southwest

Not every dog on a plane is a service dog — a small dog can fly in the cabin as a pet, in a carrier under the seat. No DOT forms (those are service-animal documents). Here's Southwest's current shape:

Common questions — Southwest

How much advance notice does Southwest need for a service dog?
Southwest: At check-in. No advance online portal — bring forms to ticket counter on travel day. Flag during booking under "Special Assistance" or call 1-800-435-9792. Requirements can change — always confirm the current window with Southwest before you book.
Where do I submit the DOT forms for Southwest?
Southwest has no advance online portal — bring your completed DOT forms to the ticket counter on travel day. No advance online portal — bring forms to ticket counter on travel day. Flag during booking under "Special Assistance" or call 1-800-435-9792.
Does Southwest charge a pet fee for a service dog?
No. A trained service animal is not a pet under the Air Carrier Access Act, so there's no pet fee and no carrier requirement — your dog rides in the cabin at your feet. This is not a certification; what matters is that your dog is task-trained and well-behaved.
Can Southwest ask whether my dog is really a service animal?
Southwest staff may ask only two questions under the ACAA: is the dog required because of a disability, and what task is it trained to perform. They may not ask about your specific disability or require medical documentation.
Can a small dog fly on Southwest without being a service animal?
Yes — as a pet in the cabin: a carrier under the seat (soft-sided up to 18.5" × 13.5" × 9.5"), a $125 pet fee each way, and a limited number of pet spots per flight, so add the pet to your booking early. No DOT forms — those are service-animal documents. Confirm current fees on Southwest's pet page.