Legal

Privacy Policy

Last updated August 11, 2026

Paws on Board is where your dog's life gets organized — their travel, their health records, their passport. That only works if you trust us with real information about a real dog you love. So here's the short version, in plain English: we collect what we need to run the product, we never sell it, and we never share your personal information with anyone trying to market to you. The longer version is below, and it says the same thing with more detail.

Our promise: we never sell or rent your personal information, and we never share it for anyone else's advertising. The only statistics we ever publish are anonymized and aggregated — grouped across many dogs so no single dog or owner can be identified.

Who we are

Paws on Board (“we,” “us”) is a small, independent product built by Danny Paskoff. You can reach a human at hello@getpawsonboard.com.

What we collect

Only what the product actually needs. Concretely:

• Your account. Your email address and a password (the password is stored hashed by our auth provider — we never see it).
• Your dog's profile.Name, photo, breed, trained task, and any birthday or “gotcha day” you add. All optional except a name.
• Location, if you choose to add it. An optional home ZIP code. We use it to suggest nearby vets and to place a coarse, city-level dot on the community map only if you opt into the community. We never expose your exact ZIP or address — public surfaces only ever show a city-level region.
• Travel details. Trips you plan, airlines, destinations, and the passport stamps and trip memories you save.
• Health records you upload.Vet documents, vaccination and visit details, and weights. This is sensitive medical information about your dog and we treat it that way — see “Health data” below. It is stored in a private file bucket, never on any public page.
• Ask Copper conversations. The questions you ask our AI assistant and its answers, kept to improve the feature. We store these without attaching your name or email in the analytics we review.
• Payment information, if you subscribe. Your card is handled entirely by Stripe — we never receive or store your card number. We keep a Stripe customer reference and your subscription status.
• Basic usage analytics.Product events (e.g. “asked a question,” “planned a trip”), which pages of the app you use, and how you found us (referrer and campaign tags). This is our own first-party telemetry — no third-party trackers, and we don't log your IP address or fingerprint your device. We do not put your questions' contents or your documents into this analytics data.

How we use it

• To run the features you signed up for — Ask Copper, guides, the trip planner, the health record, the passport.
• To send you account and product email you'd expect (password resets, trip reminders, renewal notices). You can unsubscribe from non-essential email anytime.
• To process your subscription through Stripe.
• To understand, in aggregate, what's working so we can make the product better.

Your three privacy levels

Everything about you starts private. From there, two things are entirely your call:

• Private (the default). Nothing about you or your dog is shown to other members or on any public page. This is how every account works unless you change it.
• Community (opt-in, one toggle you control).If you turn on “Show [your dog] in the Pack,” we show a limited, specific set of things to other members: your dog's name, photo, and breed; the countries on their passport; a city-level location; the month you joined; and whether you're an All-Access member. That's the entire list. We never show your email, your last name, your exact ZIP or address, or anything from your health records. You can switch this off at any time, and when you do, you disappear from the community immediately.
• Anonymized statistics.We may publish aggregate insights about the community — things like “the most-visited destinations” or “the mix of breeds who fly.” These are always grouped across many dogs (at least 25) so no individual can be identified, and they never include anyone's personal or health information at an individual level. If you'd rather not be counted even in anonymized statistics, you can opt out in your account settings.

Health data

The vet records you upload are the most sensitive thing here, so the rule is simple: your dog's health information is never shown on any community or public surface, ever. It lives in a private, access-controlled store. You can generate a private, revocable link to share a health record with your own vet or sitter — that link is yours to create and to revoke. Health data may contribute to anonymized statistics (for example, an average annual vet-spend figure), but only in aggregate across at least 25 dogs, never tied to your dog.

Who we share it with

We don't sell or rent your information, and we don't share it for advertising. We do rely on a small set of trusted service providers to run the product, and they only process what they need to do their job:

• Supabase — our database, authentication, and file storage.
• Stripe — subscription payments (they handle your card details directly).
• Anthropic — powers Ask Copper (processes your questions to generate answers).
• Resend — sends our transactional email.
• Kit — our email newsletter, if you subscribe to it.
• Netlify — hosting.
• Meta — an advertising pixel on our public marketing pages (see Cookies).

We may also disclose information if the law requires it, or to protect the safety and rights of people using Paws on Board.

Cookies and the pixel

We use a cookie to keep you logged in, and a small cookie to remember which campaign brought you to us. Our public marketing pages include the Meta advertising pixel, which helps us measure ads. We choose the most privacy-preserving defaults we reasonably can, and we don't use the pixel on the pages where you manage your dog's information.

Your rights and choices

• See and correct your data — most of it is editable right in the app (your dog's profile, your trips, your records).
• Leave the community — flip the Pack toggle off and you're removed immediately.
• Opt out of anonymized statistics — a setting in your account.
• Delete your account and everything in it — there's a self-serve Delete accountoption in your account settings. It permanently removes your profile, your dog's data, your uploaded records and photos, your trips, and your presence in the community. This can't be undone.

Want help with any of this, or a copy of your data? Email hello@getpawsonboard.com and a real person will help.

Keeping it safe, and how long we keep it

We use encryption in transit, access controls, and private storage for sensitive files. No system is perfectly secure, but we take this seriously. We keep your information for as long as your account is active; when you delete your account, we delete your data. We may retain a minimal record of a transaction where the law requires it.

Children

Paws on Board is for adults. It isn't directed to children under 16, and we don't knowingly collect their information.

Changes

If we make a meaningful change to this policy, we'll update the date at the top and, when it matters, tell you directly. Continuing to use Paws on Board after a change means you accept the updated policy.

Questions? hello@getpawsonboard.com. See also our Terms of Service.